"At Ant International, trust is the cornerstone of everything we do. As we expand our global footprint and innovate to meet the evolving needs of our users and partners, our unwavering commitment to compliance and ethical practices remains our guiding principle.
We know that trust isn’t built overnight, it’s earned through accountability, transparency, and an absolute focus on safeguarding the privacy, security, and integrity of every interaction. That’s why we view regulation and compliance not just as obligations, but as vital tools to strengthen trust and ensure that our services remain reliable, secure, and aligned with the highest global standards.
Whether it’s protecting sensitive data, fighting financial crime, or maintaining ethical transparency, our teams work tirelessly to deliver peace of mind. This FAQ shares the details of how we do it.
Thank you for partnering with us as we continue to build a future where trust and innovation go hand in hand."
By Ice Xu, Head of Legal, Compliance, AML and Privacy at Ant International
1. What licenses does Ant International hold?
Ant International operates with necessary licences across global markets, ensuring strict compliance with local laws and regulations.
Whether in Asia, Europe, or emerging markets, our licenses reflect our commitment to meeting the highest standards of trust and governance. For specific licenses pertaining to our main businesses, visit the home pages of Alipay+, WorldFirst, Antom, and Bettr.
2. How does Ant International protect my data privacy?
We invest in industry-leading digital technologies and a dedicated team of experts to safeguard your data. We have established comprehensive privacy engineer framework to effectively bridge the gaps between privacy principles and practice.
Our systems use secure storage, transmission and usage control mechanisms, as well as comprehensive risk perception technology to ensure privacy and security. We also adhere to global frameworks like GDPR and regional data privacy laws where applicable. Additionally, all employees undergo regular data privacy and compliance training to maintain awareness of best practices.
Learn more about our privacy policies here.
3. How does Ant International combat financial crimes like money laundering?
Ant International proactively combats financial crimes like money laundering through advanced AI and blockchain technologies that monitor transactions in real time to detect suspicious activity. We strictly adhere to anti-money laundering laws globally, ensuring full compliance in every market while collaborating with regulators to stay aligned with evolving standards. Regular anti-fraud training equips our teams to identify and address emerging threats swiftly. Together, these measures build a secure ecosystem that upholds trust in every transaction.
4. What compliance standards does Ant International follow globally?
Our compliance programs are built on three pillars:
· Licensing: We operate under approved financial services licenses in 66 markets globally.
· Regulatory Alignment: We partner with global regulators to stay ahead of evolving laws, such as cross-border payment regulations.
· Ethical Culture: We embed compliance into every process, from our product design to customer service.
5. How does Ant International ensure transparency and ethical practices?
We ensure transparency by clearly disclosing fees, terms, and risks for all services, empowering partners and clients with full visibility into every interaction. We uphold ethical practices through strict adherence to anti-bribery and integrity codes, ensuring no unethical conduct in our operations or partnerships. A 24/7 customer support network and compliance teams resolve inquiries efficiently, maintaining trust through prompt, reliable service. These principles form the foundation of our commitment to integrity, accountability, and customer-centricity.
Contact us to start working with Ant International today
· Alipay+
· Antom
· WorldFirst
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Our trust is earned through our regulatory licensing, compliance standards, and constant drive for innovation. Whether you’re a business owner or Alipay+ user using our solutions, Ant International’s commitment to ethical practices, data privacy, and global standards ensures seamless, secure interactions in every market we operate in.
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